My Services
How I can help

I help individuals, organisations and businesses with their social media and content creation needs.

Social Media

Need help with social media? I also provide social media consulting and management services.
It’s easy to get overwhelmed with the sheer choice of social media channels.
Should you be on Facebook, Twitter, Instagram, Pinterest, YouTube, Snapchat, LinkedIn or Periscope? Here’s a tip – you don’t need to be on every social media channel but you do need to be on the platforms your customers follow.

Work with me to discover where you should be to connect with your customers and boost your business profile.

Don’t waste your time struggling with social media. I can set up your social media channels easily and effectively and show you how to manage it in minutes a day.

I’m also available to manage your social media with competitively priced custom packages.

Search Engine Optimisation (SEO)

Feeling invisible? Optimise your website so you can be found online using SEO (Search Engine Optimisation). I can perform simple tweaks in your website copy to increase your search engine ranking on Google and other search sites. This includes optimising your titles, meta descriptions, headings and images. Redesigning your website text and images can organically improve your search ranking and increase traffic.

Services include:
• Optimising website copy for SEO.
• Google Analytics setup and analysis
• Keyword research using Google Keyword Planner
• Google Search Console setup and monitoring
• Google My Business setup

Copywriting

Know what you want to say but can’t find the words to express it? Choose a copywriter who can translate your key messages into clear, concise and engaging copy.

No matter what your needs, I can create compelling content to connect with your target audience online and in print. From tiny 140 character Tweets to long-form blog posts, I supply words that get results.

With a career spanning government, manufacturing, surfwear, human resources, banking and parenting, my experience enables me to write proficiently across a variety of topics.

My writing services include:
• Website copy (SEO optimised)
• Blog posts (SEO optimised)
• Social media posts (Facebook, Twitter, Instagram)
• Print and email newsletters
• Press releases
• Brochures and e-books
• Product descriptions
• About pages and biographies

From MY Clients

I limit myself to working with a small number of clients. For me, it’s about quality, not quantity. I take the time to understand my client’s business needs and goals to tailor a customised solution.

“Reena has been helping us over the past few months with creating content and editing for our various social media platforms, websites and newsletters. Her ability to work by herself with little direction whilst gaining a quick understanding of our needs has been awesome. Certainly not an easy task as she has little background in real estate. She turns around work quickly, has great availability and always puts in the required long hours when a deadline is due. Critically, she is also clear when we are heading down the wrong path and always prepared to give us fresh options.

I didn’t realise the lack of skill we had until she came on board. Having her amongst our team has helped provide a better outcomes for our business. She is creating some really good systems which in turn means less work for us on the back office tasks and more on the critical customer-facing ones. I can confidently say she is having a transforming impact on our business and after just a few short months, we would already be lost without her.”

Dave Lane

Dave Lane Real Estate

“We asked Reena to review our website because we felt that it wasn’t converting well and we wanted an expert opinion as to the reason why. We then asked her to provide recommendations for changes to both our website layout and our website copy.   Reena certainly knows what she’s talking about when it comes to ensuring there is alignment between the website and the messaging and values of a business. We were very impressed with what she suggested.  She provided clear, concise and well thought out recommendations.  We were lucky enough that she rewrote a couple of pages for us and these were succinct, well written and delivered our messaging clearly.

We are an ecommerce website so we were able to track the impact that Reena’s recommendations had to our business. We saw an improvement in conversion rate immediately after implementing the changes.  We have absolutely no hesitation in recommending Reena to any person or business who wants to build or improve their online presence.”

Cherry Connew

Bleed For You

“Both my partner and I operate a boutique real estate business. While we do a lot of print media we needed a calculated approach to social media. We acknowledge that this was an untapped market/audience for us with huge potential to expose our brand and services. Reena is, and continues to be, an integral part in creating a structured plan for us with our Facebook business accounts. Our engagement with our audience has gone through the roof. Our brand is clearly hitting the audience and geographic locations that we wanted. A flow-on effect from Reena’s skills was improving our printed material. We now have a consistent brand across all marketing mediums which couldn’t have been achieved without Reena’s knowledge and skills.”

Roland Campos

Roland Campos Real Estate Agent

“Reena Bilen would be an incredible asset for any business – she definitely has been for mine. She is terrifically intelligent, efficient, dependable and thorough. She understands the big picture of my business and has to ability to bring that into perfect, marketable details. Best of all: she listens to you, understands what needs to get done, explains what she is going to do, goes ahead and does it and then informs you when it has been done.”

Dorte Bladt

Switched-on Kids

“Reenaction is an asset for any business. Reena goes above and beyond to ensure that you are making the best impact with her social media strategy and content creation for all platforms of communication. Her insightful ability to see what needs to be done and then implement that is invaluable.”

Felicity Cook

Family Chiropractic Charlestown

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